Decisions

What needs you

Decisions lists what the app shouldn't decide for you, each with a one-click answer. The number in the navigation is how many are waiting.

Your answers change how whatROI books what whatnot did. Nothing changes on whatnot.

The five tabs

Unmatched

Sales with no cost, grouped so one answer covers every sale of the same thing. The biggest queue at first, and the one that changes your figures most.

Fee checks

Orders where whatnot charged more than its published schedule. Accept the charge, which teaches the app it was right, or take it up with whatnot.

Negative margin

Sales that lost money. It might be a mistake, a $1 start that went nowhere, or a wrong cost.

Refunds

Refunded sales waiting for you to say what happened to the item.

Alerts

Anything else: a lot sold past its count, an import with unknown columns, a figure that stopped making sense.

Refunded items

A refund can end three ways, and each books differently. Only you know which happened.

Back in stock

The item came back and you can resell it. Its cost is released and the unit goes back on the shelf.

Written off

The item is gone and you absorb it. The cost stays expensed.

Not returned

The buyer kept it and got a refund anyway. The cost stays expensed.

Until you answer, the refund waits in the queue and the sale's cost stays put. Fees whatnot billed back are already counted: a refund costs you the buyer's shipping and the processing fee even when the item comes home.